Games
Our huge game library is designed for all types of players. From high-volatility slots that offer big wins to classic table games like blackjack, roulette and baccarat, we have it all.
Our live dealer section brings the real casino experience to your device with real-time games hosted by professional dealers.
We work with over 80 famous software providers including Evolution Gaming, Microgaming, NetEnt and Play'n GO so you get a diverse and high-quality gaming experience.
Bonuses & Promotions
We know bonuses can make or break your gaming journey. Our welcome package is designed to give you a big boost:
First Deposit: 200% match bonus up to NZ$200 plus 100 bonus spins.
Second Deposit: 50% match bonus up to NZ$200 plus 50 bonus spins.
Third Deposit: 75% match bonus up to NZ$200 plus 75 bonus spins.
Fourth Deposit: 125% match bonus up to NZ$500 plus 150 bonus spins.
All bonus spins are for the popular "Book of Dead" slot game. Beyond the welcome package we have daily promotions and a loyalty program for our regular players. But please read the fine print; our bonuses come with a 35x wagering requirement on both the deposit and bonus amounts which must be met within 30 days. While these are industry standard, they might be a hurdle for casual players.
Customer Support
We know issues can arise at any time so our customer support team is available 24/7 via live chat to help you with any questions you have, whether it’s about bonuses, promotions or account related issues.
We don’t have phone support but our live chat agents are trained to be fast and efficient. For less urgent matters you can email us at support@casigo.com. We also have a FAQ section on our website but to be honest it’s not as comprehensive as it should be. We’re working on expanding it to cover more common questions and issues.
Payment Options
We have multiple secure payment methods to suit your needs:
Deposits: Visa, Neteller, Skrill, Paysafecard, PayPal, bank transfers and Apple Pay.
Withdrawals: Processed through the same method used for deposits, subject to standard processing times.
Our minimum deposit is NZ$5 so it’s open to players with different budgets. Withdrawals are processed fast but the time can vary depending on the payment method. We don’t charge additional fees but your payment provider might. We don’t support cryptocurrency payments at the moment which might be a minus for some players.
